FAQs
We have your back!
How do I find my current suppliers on iRelish?
When you join iRelish, you will be able to search and/or add your existing suppliers list onto the app. If we don’t already have your suppliers on board, your orders will be emailed to them.
Will I be able to track my order?
Yes. Soon as you receive approval from your supplier, you will be able to view exactly where your order is along with its estimated time of arrival.
Are product prices listed publicly?
No. The prices quoted by suppliers are visible to only those clients in connection with the suppliers. The way iRelish works is when you find a supplier of your choice on the app, your request is sent to the supplier. Only after approval can the catalogue prices be seen.
Does iRelish process payments?
No. Our main focus is in enabling better communication between the suppliers and restaurants. Eventually we may look into this.
I don't have any suppliers on board. How do I begin?
Joining iRelish is the first step. This is a platform that will enable you to explore through a multitude of suppliers. Once you find suppliers that pertain to your requirements you can send them a request to form connection. On approval of the request, you can begin placing orders with them.
Will I be able to customise prices for some of my clients?
Yes, all your dealings with your clients are confidential. So you will be able to offer the prices you have always been offering which may differ from the quoted price on the catalogue.
I am running short on supplies after confirming the order of my client. What do I do?
No worries. iRelish lets you feed in the quantity of supplies available. So if you are running short on supplies, your client will be notified of the same. If you don’t receive a response from your client, you will be able to message them about their order in real time. This way any confusion or future disappointments can be avoided.
Why iRelish?
Because its simple. It’s efficient, and it’s accurate. It will store all of your orders and invoices in one place. Isn’t it just best when you have to pay only for what you receive instead of losing time and money because of miscommunication?
Is my information safe?
Our servers are hosted by one of the top web service companies and secured with a 256 bit key encryption to ensure your data is always protected. Your data is confidential and will not be shared with anyone!
Restaurant Supplier Process Flow
Efficiency at Your Finger Tip:
Today, Restaurateurs find it difficult to place orders and ensure delivery of goods for the very next day due to unorganised mode of communication. With iRelish, Restaurateurs can place orders online and track it’s progress.
Modify Orders
The applications permits modification of orders in a few clicks and seeks immediate acknowledgement of
the same from suppliers.
Receive Notifications for Cancellations, Delays and Transaction Receipts
In case of lack of availability of required products or a delay in delivery, suppliers can immediately notify the restaurateurs via the application. While transactions are done manually, receipts are issued and stored online in order to maintain accurate records.
Data Storage and Analytics
The iRelish app stores information regarding all of your orders enabling you to keep a track of orders placed as well as planning for future purchases.
Supplier Restaurant Flows
Having a busy day? Here’s what will calm you down
More often than not, you find yourself dealing with more than one order to deliver at a time. Here is an app that will store all of your orders for delivery in one place with easy access. This app will also enable you to directly communicate with restaurateurs.
You are in charge
You can now feed in data regarding your storage and price of goods in order to receive orders that suit you and fall within your capacity to deliver.
Network. Network. More Network.
iRelish let’s you connect with restaurateurs and suppliers outside of your own connections. This will give a major leg up to your business.
Better handling of Cancellations and Returns
In order to avoid the confusion caused in cases of cancellations and return of goods, the app enables you to directly contact the restaurateur and confirm these changes.
iRelish Farmer Flows
Farmer Strategy
iRelish has been designed to simplify the process from receiving orders to delivery a whole lot easy for the farmers. Farmers can now create their own account online, add the quantity of their produce and quote a price which the suppliers can subsequently bid on. On selection of a bidder, the order is dispatched by the farmers to a nearby local centre from where the orders are shipped directly to the suppliers.
The iRelish Farmers Market initiative will help position a 50% drop in wastage to support farmers in maintaining a profitable business.
iRelish intends to be centre stage for this initiative. Want to learn more?
About Us
Jacksy Chan
Jacksy Verghese, a business management and technologyprofessional with impactful roles in supply chain, having worked for SAP Ariba (Formerly Ariba, Inc.), Motorola Networks, Samsung SDS America and Silicon Graphics, Inc. (SGI) in India and USA; started his entrepreneurial journey in 2012 spearheading two of the finest South East Asian Restaurants in Bangalore.
Jacksy believes in:
✓ Being a business frontrunner in scaling and directing business roadmaps, operating and delivering large programs, rolling-out solutions in very aggressive timelines
✓ Consistently acting as a results-oriented individual and applying critical thinking skills and industry expertise in resolving mission-critical issues associated with leading edge technologies and critical integrations
✓ Effectively managing multiple stakeholders across programs, supporting technical and engineering teams throughout the project lifecycle while managing priorities and resources
John Santhosh
John is the dreamer, the innovator who always sees the future and relentlessly tries to make his investments in startups's bigger and better every single day. John’s entrepreneurial journey started in 2008 and over time he has created software products that has received global recognition. He was a key member of the team that gave shape to Oracle Financial Services Software (OFSS) unit’s Emerging Market Strategy and later COO of ERP Research Centre at Indian Institute of Management Bangalore before starting his business initiatives